Support
Need help with reminders, purchases, or app behavior? Use the options below and include as much detail as possible.
Contact Options
The primary support channel is email.
Please include your iOS version, device model, and RememberBirthdays version when reporting a problem to contact@auai.cloud.
Quick Troubleshooting
- Reminder not firing: verify notification permissions in iOS Settings and check reminder settings per person.
- Purchase not showing: use the in-app Restore Purchases action from Settings.
- Missing entries: confirm entries are saved and filters are not hiding results.
Response Expectations
Support requests are handled on a best-effort basis. Include clear reproduction steps to speed up resolution.
Legal and Privacy
Privacy details are available in our Privacy Policy.